Legal
California Privacy Rights
Last updated: May 9, 2026
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) grant you specific rights regarding your personal information. This page explains those rights and how to exercise them.
Your Rights
Right to Know
You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources, our purposes for collecting it, and the third parties with whom we share it.
Right to Delete
You may request deletion of personal information we have collected from you, subject to certain exceptions — for example, information needed to complete a pending transaction or fulfil a legal obligation.
Right to Correct
You may request that we correct inaccurate personal information we maintain about you.
Right to Opt-Out of Sale or Sharing
You may direct us not to sell or share your personal information with third parties. We do not sell personal information for money. However, passing identifiers to analytics services (only with your consent) may constitute 'sharing' under CPRA. Submitting an opt-out request below also withdraws any recorded analytics consent.
Right to Limit Use of Sensitive Personal Information
Where we process sensitive personal information — such as financial data or government ID during KYC verification — you may request that we limit our use to what is strictly necessary to provide the service.
Right to Non-Discrimination
We will not discriminate against you for exercising any of these rights, including by denying service, charging different prices, or providing a degraded quality of service.
Personal Information We Collect
Categories collected in the preceding 12 months:
| Category | Examples | Purpose |
|---|---|---|
| Identifiers | Name, email, phone, business address, IP address, account ID | Account creation, authentication, order fulfilment, fraud prevention |
| Commercial information | Purchase history, RFQ records, order details, transaction amounts | Order processing, dispute resolution, platform analytics |
| Financial information | Payment method type (card / mobile money). Card numbers are not stored — processed by Stripe and Flutterwave. | Payment processing |
| Professional and business information | Company name, business registration, supplier tier, KYC documents | Supplier verification, B2B trust and trade compliance |
| Internet and network activity | Pages visited, platform search queries, device type, browser | Platform improvement, security monitoring (analytics only with your consent) |
| Geolocation (coarse) | Country and region derived from IP address or account settings | Currency and pricing localisation, logistics routing |
| Communications | Messages sent through the platform, RFQ correspondence with suppliers | Trade facilitation, dispute resolution |
Do We Sell or Share Personal Information?
We do not sell personal information for monetary consideration. We may share identifiers and usage data with analytics providers only when you have given explicit consent via our cookie banner. Under CPRA, this may constitute “sharing.” You can withdraw analytics consent at any time by clicking Cookie settings in the footer. Submitting an opt-out request below will also remove any recorded analytics consent.
Third Parties We Share Data With
- Supabase—Database and authentication infrastructure
- Stripe—Card payment processing (PCI-DSS compliant)
- Flutterwave—Africa mobile money and card processing
- MTN MoMo / Airtel / Tigo—Mobile money operators
- OpenSanctions—Sanctions and trade compliance screening
- Logistics partners—Shipping documentation and customs clearance
- Google Analytics—Only if you have given analytics consent
Submit a Privacy Request
We will verify your identity before processing the request and respond within 45 days. Complex requests may be extended to 90 days with notice. Authorised agents may submit on your behalf with written permission.
Contact Us
You may also submit requests by email at privacy@silkroad.africa. Include “California Privacy Request” in the subject line and specify which right you are exercising.